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6.1.6 - Patient Model Handling & Disposal Policy

Updated: 5/11/2026

Purpose

To ensure secure handling, transfer, and destruction of patient models in compliance with Protected Health Information (PHI) requirements.

General Requirements

  • Patient names, chart numbers, and occlusal surfaces are considered PHI.
  • All models are PHI and must remain secure at all times.
  • Do not leave models unattended.
  • Store models in designated secure areas (e.g., locked lockers or cabinets) when not in use.
  • All PHI must be fully removed using a stone grinder or acrylic bur or redacted using a Sharpie.
    • Do not redact by using a single line; ensure all PHI is completely obscured.
       

Transferred Patients

  • Coordinate with GPD to determine transfer date and location.
  • Transfer all active patient models to the assigned vertical team.
  • Ensure models are securely transported and stored until transfer is complete.
     

Released & Case-Completed Patients

Models must only be destroyed when:

  • Patient is released from the student program, OR
  • Patient is case-completed and in hygiene recall

Do not transfer models for released or case-completed patients.
 

Study Models & Removable Prostheses

  • Fully remove PHI (including occlusal surfaces, when applicable) using a stone grinder.
  • Fully redact PHI from the model box.
    • If the box is reusable → Flatten and leave in the dry lab for reuse.
    • If the box is not reusable → Take to Room 238 for shredding.
  • Discard models in lab trash (do not overfill trash containers - models are heavy) after PHI removal.


Lab Quadrant / Returned Lab Cases

  • Fully remove PHI from both arches using an acrylic bur.
  • Fully redact PHI from any associated bags using a Sharpie.
    • If PHI is still visible → Take to Room 238 for shredding
  • Discard arches in the trash after PHI removal.


Stents

  • Retrieve and clear any remaining cases from the designated stent storage areas, as applicable.
  • Fully remove or redact PHI from the stent/model.
  • Fully redact PHI from any associated bags using a Sharpie.
    • If PHI is still visible → Take to Room 238 for shredding
  • Dispose of the stent/model in the trash after PHI is removed or redacted.


Key Reminders

  • Do not dispose of items with visible PHI in regular trash.
  • Always fully remove or redact PHI before disposal.
  • Follow proper disposal methods for all materials.
  • Do not overload trash containers.
  • When in doubt, secure the item and seek guidance.

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