Regarding: Compliance with the American Dental Association Commission on Dental Accreditation’s Policies for Complaints
The ADA Commission on Dental Accreditation serves the public by establishing, maintaining, and applying standards that ensure the quality and continuous improvement of dental and dental-related education.
In accordance with the ADA Commission on Dental Accreditation’s policies relating to Complaints, the University of Oklahoma College of Dentistry has instituted procedures to inform all students of these policies, and of their rights to file any complaints relative to accreditation standards directly to the Commission. A complaint is defined by the Commission on Dental Accreditation as one alleging that a Commission-accredited educational program, or a program which has an application for initial accreditation pending, may not be in substantial compliance with Commission standards or required accreditation procedures. The Commission on Dental Accreditation will review complaints that relate to a program's compliance with the accreditation standards. The Commission is interested in the sustained quality and continued improvement of dental and dental-related education programs but does not intervene on behalf of individuals or act as a court of appeal for treatment received by patients or individuals in matters of admission, appointment, promotion or dismissal of faculty, staff or students.
A copy of the appropriate accreditation standards and/or the Commission's policy and procedure for submission of complaints may be obtained by contacting the Commission at 211 East Chicago Avenue, Chicago, IL 60611-2678 or by calling 1-800-621-8099 extension 4653.
Student Complaints
Section 3 of the OUHSC student handbook enumerates the rights students possess, as well as the procedures for addressing suspected or confirmed violations of said rights. Further, when the complaint pertains to specific accreditation standards, the Commission on Dental Accreditation strongly urges that students and interested parties file formal correspondence. Students are encourage to notify the Dean of Student Affairs, where such complaints will be logged.
