Complio is an online system that the University of Oklahoma Health Sciences Center will use to track immunization and enrollment requirements among our different HSC programs at all campus sites. Students will be required to upload their own immunization and enrollment documentation into the system, rather than providing documentation to Student Health or the COD Office of Compliance. Complio will also allow you to have access to your immunization records when you transition from an OUHSC student to a healthcare professional.
Items to remember when creating your Complio account:
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Be sure to select the correct program you are enrolled in before subscribing
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Use your OUHSC email address as your primary email address
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Use your OUHSC network password as your initial password
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Use your personal email address as a secondary email address
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Add your cell number to receive text message updates regarding your account
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List all aliases you have been known by in your student profile
Students who do not meet the immunization or enrollment requirements within Complio will have enrollment holds automatically placed on their accounts for the next enrollment period. Students must satisfy the requirements before the automatic hold will be released. Students should review their Complio account regularly to maintain compliance and prevent any enrollment holds.
For more information regarding Complio, visit this link: https://students.ouhsc.edu/Current-Students/Student-Wellbeing/Health-Clinic/Complio
Frequently Asked Questions:
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I tried to access Complio but was unable to log in. What should I do?
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If this is your first time, visit https://students.ouhsc.edu/Current-Students/Student-Wellbeing/Health-Clinic/Complio to Create an Account. Complio will send an email to the email address used during account creation. You must use the link sent specifically to you from Complio to set up and access your account. Always use your school email address as your primary email address and your personal email address as your secondary email address. If you have done this correctly, you will have Single Sign On activated and your Complio password will be the same as your OUHSC network password.
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If you are a returning student, you can use your school email and password to access the system.
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How much is Complio for the very first year I sign up?
Subscription costs are based on the number of years you will be utilizing Complio. They are:
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$19 | 2-year subscription
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$29 | 3-year subscription
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$35 | 4-year subscription
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$45 | 5-year subscription
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Two of my requirements were rejected; could you tell me why?
Students can log into Complio to review the Admin’s Comment History to clarify why requirements were rejected or review the email sent by Complio.
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Who rejected my requirements in Complio?
All requirements are reviewed by a Medical Review Officer at Complio. The Office of Compliance can review rejected items and complete an override if the requirement was met and incorrectly denied by Complio.
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I’ve uploaded documents into Complio and they say “Pending Approval”, did I submit my documents correctly?
It does take several business days for all uploaded documents to be reviewed. Your Pending Approval status will be indicated by a yellow exclamation point. If it is rejected, you will log into Complio to review Admin’s Comment History or the email sent by Complio to clarify why the requirement was rejected.
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I completed my requirements and they were approved in Complio. How long will it take for my enrollment hold to be removed?
Once approved, Complio sends an electronic notification to the Bursar's office to remove the enrollment hold. This process can take up to 48 hours (not including holidays, school breaks, or weekends) for the enrollment hold to be removed. Students failing to be enrolled before the deadline could pay late fees, have funding of student loans affected, and not be able to attend class or clinic until the enrollment hold is resolved.
