Although published fees are standard for a given procedure, a fee reduction, waiver, or refund may be warranted on occasion. Only authorized faculty or a designated administrative staff member appointed by the Assistant Dean of Clinical Affairs can approve these reductions or refunds.
The amount of the reduction, waiver, or refund must be entered via a TAR form in axiUm (Treatment Adjustment Request; see section 5.4, “Reporting Protocols for Treatment Delivery”) and approved by the attending faculty.
Unless circumstances warrant otherwise, partial, or full refunds on Prosthodontics or other work involving laboratory charges will not be allowed. The Director of Quality Assurance or assigned administrative staff must approve all fee reductions, waivers, and refunds.
