As mentioned, patients are expected to pay in full for services when rendered (initial appointment).
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For fixed prosthodontic treatment, 50% of the fee must be paid when the procedure is initiated and the other half before delivery or cementation.
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For single crowns and bridges, the business office must give approval, via axiUm, before the Support Laboratory can issue any gold for procedures.
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Complete and partial dentures must be paid in full prior to sending the case to the lab for processing.
Note: the metal issued to students for preclinical usage is not acceptable metal for intra-oral use. This metal is for teaching purposes only.
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For dental services that span multiple appointments such as fixed/removable prostheses, scaling/root planing, complex endodontics, etc., the total fee will be charged at the initial appointment.
If a patient terminates their association with the College, a refund for the credit balance (if applicable) will be issued.
When the creation of the Master Treatment Plan is complete, the patient will sign the treatment plan, which becomes an estimate of the total costs involved in performing the recommended treatment, and a copy will be provided, if requested, to the patient. This is a treatment plan estimate only; quoted fees may change if treatment is modified during care.
Fee increases that occur during a patient’s treatment plan are normally honored for the initial treatment plan fees if treatment on the patient is currently in process. For any patient that has not had continual treatment for 90 days, the treatment plan will be charged at the new fee schedule.
